Customer Service Team Manager
Posted 24/10/2024 by VIQU Limited
- Salary:
- £34,000/annum
- Location:
- Birmingham, West Midlands (County) (22 miles)
- Job Type:
- Permanent
Manage the call centre floor to ensure work is handled efficiently and in line with business targets. Serve as the first point of contact for team support, escalations, and problem-solving. Demonstrate strong leadership by driving the team towards achieving or exceeding KPIs and … more