Service Desk Analyst
Posted 6 days ago by Claranet
- Location:
- GL50, Cheltenham, Gloucestershire (7 miles)
- Job Type:
- Permanent
Support the Team Manager towards continued improvement of team process and customer experience. Answer inbound telephone calls. Validate contact and ensure security process is adhered to. Log all relevant request details, allocating category and prioritisation. Provide first-line … more