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  2. Helpdesk Administrator

    Posted 3 days ago by Invictus Group

    Salary:
    £25,000 - £30,000/annum Hybrid (Working 1 day from home)
    Location:
    SS11, Nevendon, Essex (8 miles)
    Job Type:
    Permanent

    Key Responsibilities. Answer the telephone within 3 rings and address enquiry. Raise reactive call outs, PPM visits and Quoted works. Monitor the on Shared Mailbox and action emails as necessary. Close all jobs accurately across systems, in time to meet their SLA. Assisting staff with queries as … more

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