The role is perfect for someone who is proactive, driven, resourceful and thrives on identifying new opportunities through collaboration with existing clients.

SBS is currently recruiting an Account Manager to be responsible for leading and managing the commercial, contractual and relationship aspects of allocated clients. The Account Manager will have responsibility for the client relationship at business line executive level, and will ensure overall account objectives are met, will develop accounts through existing channels to continually grow the business and identify new opportunities to grow the SBS footprint.

This is a highly visible and complex role, since the candidate will be managing key relationships, influencing client engagement and delivery performance as well as directing virtual teams so that client commitments are met. In addition, we expect to see significant growth from the assigned client base.

Responsibilities:

• Accountability for the end-to-end client relationship
• Client retention, growth through new business and expansion in existing clients
• Maintain high levels of client satisfaction by addressing client issues
• Account Strategies to monitor and drive client needs leading to new revenue opportunities
• Share insight and knowledge with broader Sales Team to support the overall team objectives
• Collaborative working across lines of business to deliver client needs and net new opportunities