Registered Care Manager
Posted 2 hours ago by Home Instead
Job Description
- Work closely with management to coordinate the development of a high quality private domiciliary care service for people in the local area.
- Act as the Registered Manager managing the regulated activity for the office.
- Oversee compliance with regulators, legislation and Home Instead’s Franchise Standards.
- Promote the highest standards of care and service with a focus on person centred care.
- Manage the process of client acquisition form initial contact to conversion adhering to company policy.
- Carry out care planning and conduct risk assessments ensuring compliance to relevant legal and regulatory requirements.
- Ensure successful operation of quality control systems and performing quality assurance visits for clients.
- Continually reviewing and improving processes to ensure the most effective and efficient service is always being delivered.
- Effectively managing complaints and incidents, carrying out investigations relating to the quality of the service, and using those findings to initiate improvements.
- Ensure relevant reports are forwarded to relevant bodies e.g. CQC, Care Inspectorate, Care Inspectorate Wales, The Regulation and Quality Improvement Authority and Safeguarding.
- Promote a positive culture in line with the Home Instead ethos and values.
- Where required, network in the local community and via digital media to raise awareness of the service.
- Provide inspired leadership to the team making sure that exceptional service is delivered to the clients and workloads are managed accordingly ensuring safe staffing levels.
- Where required, support the recruitment and training of Care Professionals and the office team
- Take part in disciplinary investigations, interviews and meetings following the company policy and in conjunction with advice from the HR Provider.
- Ensure that policies and procedures are adhered to by all employees.
- Where required, support with the management of payroll and budgets.
- Maintain the accuracy and integrity of data across all relevant platforms.
- Keep up to date with changes in legislation and regulations.
- Proactively identify own development areas in line with business objectives and the duties of your role, taking action within a reasonable timeframe.
- Ensure compliance with Home Instead’s Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.
- Carry out any other duties deemed necessary for the successful operation of the business.
- Type:
- Permanent
- Contract Length:
- N/A
- Contact Name:
- Login or register to view
- Job Reference:
- 406000270769732
- Job ID:
- 1258000000000339322
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
