We're on the lookout for an exceptional and visionary Workforce Senior Manager to join our DO & CO airline catering family in London. This role transcends the typical job description; it's an invitation to become a pivotal force in shaping the future of our workforce strategy and ensuring the seamless operation of our catering facility.

This pivotal role requires a strategic thinker with a passion for optimising workforce planning processes to ensure seamless operations within our catering facility. As the Workforce Senior Manager you will play a crucial role in managing our human resources to meet the ever-changing demands of the airline catering industry.

What will you be doing:

• Strategic Workforce Planning: Develop and execute a comprehensive workforce planning strategy that aligns with the business objectives and ensures adequate staffing levels to meet operational needs.
• Forecasting and Analysis: Utilize data-driven insights to forecast staffing requirements, considering seasonal variations, airline schedules, and other relevant factors.
• Resource Allocation: Efficiently allocate staff resources, ensuring optimal utilization and cost-effectiveness while maintaining high service quality standards.
• Managing Staff Agencies Partners: You will be responsible for managing our relationships with staff agencies, ensuring that our external partners are aligned with our workforce planning goals. Your ability to forge strong partnerships will be instrumental in sourcing the right talent at the right time.
• Scheduling: Creating and maintaining staff schedules will be an integral part of your role. You'll be the timekeeper who ensures that our workforce is aligned with our operational needs, accommodating variations in demand, and maintaining flexibility.
• Staff Timekeeping: Time is of the essence, and you'll be the steward of staff timekeeping. You'll oversee accurate timekeeping records, making sure that every minute is accounted for to streamline our workforce processes.
• Cross-functional Collaboration: Collaborate closely with operational managers to assess labor demand, develop accurate forecasts, and implement strategies that enhance workforce productivity. Work with Operations and HR to craft effective recruitment strategies, ensuring alignment with overall business needs. Coordinate with Payroll and agency partners to guarantee smooth payroll processing and the seamless integration of external staff. Additionally, engage with senior management to ensure workforce strategies align with broader company objectives, fostering a unified approach to operational efficiency and strategic goals.
• Compliance: Ensure compliance with labour laws, regulations, and company policies in all workforce planning activities.
• Reporting: Generate regular reports and KPIs related to workforce planning performance, presenting findings and recommendations to senior management.
• Technology Integration: Identify and implement cutting-edge workforce planning tools and technologies to enhance efficiency and accuracy.