The Ambition

• Support with daily workload and delegation to team

• Supervise work, check completion and deliver to expectation set by line manager

• Use business communication tools for completion of tasks and ensure your team understand all key functions

• Understand all process and procedures and set the example for others

• Demonstrate good practice with seasonal guidelines, campaigns and merchandising principles

• Understand daily controls and how to set up the store

• Understand company policy and rules regarding security measures and demonstrate compliance and controls

• Compliance with all till and cashing up controls

• Understand how to maximise sales opportunities and ensure an exceptional customer experience in line with customer and business requirements

• Understand product features and benefits, ensuring knowledge is kept up to date in line with new products

• Understand and deliver to merchandising guidelines to ensure effective product placement, and meeting the expectations of brand partners

• Understand KPI targets and expectations to achieve results

• Demonstrate commercial awareness and adopt right product, place and time compliance

• Understand the Frasers structure, elevation strategy and initiatives

• Engage with and feedback issues to contribute to the wider business

• Support senior management to coach the team

• Understand and support performance management processes

• Understand your individual role and responsibilities and how they impact the team

• Demonstrate day to day best practice standard and compliance

• Support the team and act as a role model

• Demonstrate strong, positive communication to all levels, motivating the team and building good working relationships within store