Customer Service Adviser

Posted 4 days ago by Igloo

Quick apply
Location:
Cosham, Portsmouth
Salary/Rate:
£24,000/annum

Hours: 8am - 5pm

Our client, a well known Automotive company would like a Customer Service Administrator to join their team in Cosham, Portsmouth. 

The right candidate will have previous customer service experience - ideally in the Automotive sector however this is not essential. 

You must have ; 

  • Good Communication skills both over the phone and face to face
  • Be able to manage busy, high pressured situations 
  •  Good IT skills 
  • Have strong administration experience

Key tasks will include;

  • Loading new claims onto the bodyshop management system - ensuring all information is correct.
  • Make initial contact with customer in a confident manner
  • Effectively communicate the correct information to each of our repair centres so they can process the claim
  • Be a helpful, friendly point of contact
  • Manage queries and seek information from the repair centre as required
  • Handle correspondence properly.
  • We need an individual that is going to ensure all of our customers and clients receive the highest level of customer support and service.
Type:
Permanent
Start Date:
asap
Contract Length:
Permenant
Job Reference:
PERMS2606CSACOSH
Job ID:
221899948

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