Do you have a knack for solving technical challenges and a passion for helping customers?
We are looking for a talented and motivated individual to join our Client as a Design Customer Service Executive at a leading company.

This role is perfect for someone who thrives on variety, enjoys working in a fast-paced environment, and takes pride in delivering top-notch customer service.

If you’re looking to build a career where your technical expertise and customer-centric approach can truly make a difference, this could be the perfect opportunity for you!

What You’ll Be Doing:

• You’ll be the go-to expert for customers, offering advice and guidance on innovative products.
• Whether it’s helping them choose the right solution or troubleshooting technical issues, you’ll ensure every customer interaction is a positive one.
• You’ll use your problem-solving skills to diagnose and resolve issues related to product application, ensuring our customers get the best results every time.
•  Your ability to connect with people will help you build strong, lasting relationships with our customers, ensuring they keep coming back for more.
• You’ll keep up-to-date with the latest industry trends and product innovations, sharing your knowledge with the team and helping our client stay at the forefront of the market.

Who We’re Looking For:

• You will have at least 2 years of experience in a customer service role, ideally with a technical focus. 
• Familiarity with design software and an understanding of product application processes will set you up for success in this role.
• You’ll need to be an excellent communicator, able to explain complex design information in a clear and concise way.
• We’re looking for someone who is genuinely passionate about helping customers and can deliver outstanding service every time.

Why Join Our Client:

• Monday to Friday - 40 hours a week
• £24-£26k pa
• Annual Leave
• Career Growth: This is more than just a job; it’s a chance to grow your career with a company that values your input and development.
• Supportive Team: You’ll be part of a friendly, supportive team where your ideas and contributions are valued.
• Exciting Industry:Work in a dynamic, creative environment with a company that is constantly innovating and setting new standards.

Interested? Apply now or email your CV to (url removed)