Anderson Knight is recruiting for a Sales Administrator for a well-established company based in Renfrew.

The Sales Administrator plays a vital role in supporting all sales-related activities, ensuring excellent customer service, assisting with quoting processes, and collaborating closely with the sales team to develop proposals. 

The standard working hours is 37.5 per week, either 8am-4pm or 9am-5pm. 

Salary is £24,000-£25,000 DOE.

Main Duties and Responsibilities:
•    Assisting the sales team with new inquiries and preparing quotations.
•    Handling customer inquiries and correspondence.
•    Manage order communications and work with carriers to ensure the timely and problem-free delivery of goods to customers. 
•    Processing, acknowledging, and confirming customer purchase orders.
•    Updating daily reports and presenting findings during bi-weekly production meetings and as needed.
•    Collaborating with the warehouse and procurement team to manage customer expectations.
•    Providing general administrative support for office and sales orders to the broader team.
•    Ensuring compliance with the quality management system and related processes.
•    Promoting a culture of continuous improvement.
•    Taking responsibility for personal health and safety and the safety of others impacted by workplace actions.
•    Maintain seamless operations by bridging the gap between Sales and Operations, and facilitating effective communication between customers, suppliers, and internal teams.

Key Attributes and Skills:
•    Proven ability to thrive as part of a small team in a fast-paced environment.
•    Experience within a Utilities or Construction background is preferred but not essential. 
•    Strong communication skills, capable of building relationships with a diverse array of customers, suppliers, and internal colleagues.
•    Exceptional attention to detail.
•    Experience in a customer-facing role.
•    Positive, proactive attitude with the ability to manage multiple and often conflicting priorities.
•    Proficient in IT, particularly with MS Excel and CRM/ERP systems.

If you are ready to embrace this excellent opportunity, please forward your CV with confidence.