Incident Manager
Posted 28/08/2024 by Alois Technologies Limited
Job Title: IT Incident & Problem Manager
Location: 4 Penner Rd, Havant, PO9 1QH, UK
Type: Contract – Inside IR35
Duration: 1 Year (Further Extendable)
Job Description:
Required skills:
- English language to CEFR C1 or above
- About 5 years’ technical experience.
- Experienced in chairing Major Incident / Root Cause Analysis calls, coordinating workstreams with global teams/vendors.
- Excellent knowledge/experience of IT Incident and Problem Management.
- Experienced in creating communications, tailored for a wide audience.
- Expert in the use of Service Management processes and best practice such as ITIL; qualified to ITIL Foundation level (minimum).
- Supplier management experience gained in an outsource or SIAM partnership.
- Stakeholder management experience (preferably in a multi-customer scenario).
- Experienced in the use of ServiceNow.
- Type:
- Contract
- Start Date:
- 2 Weeks
- Contract Length:
- 1 Year
- Contact Name:
- Login or register to view
- Job Reference:
- SSE Plc
- Job ID:
- 222231067
Remember: You should never send money to a prospective employer or disclose any financial information. Should you encounter any job listings requesting payments or financial details, please reach out to us immediately. For further guidance, visit jobsaware.co.uk.
