Remote Customer Service (Newcastle)

Posted 04/09/2024 by Search

Remote job
Location:
Newcastle upon Tyne, Tyne and Wear
Salary/Rate:
£12.09/hour

Customer Service
Monday - Friday 35 hours
£22,000
6 month contract
7th October start date
Remote (need to be local to Newcastle)

Do you have outstanding customer service skills? Have experience dealing with vulnerable customers? Want to work from the comfort of your own home?

I am recruiting on behalf of a leading financial services client who are looking to grow their bereavement team!

What will you be doing?
* Supporting families through bereavements
* Liaising with 3rd parties such as solicitors and funeral directors
* Reviewing documentation and updating the case accordingly
* Providing a professional and empathetic approach
* Completing administration on the system

What do you need to apply?
* Proven experience dealing with vulnerable customers
* Excellent communication skills both written and verbal
* Experience within financial services would be desirable

Must be able to pass a credit and DBS check to apply!

Search is an equal opportunities recruiter and we welcome applications from all suitably skilled or qualified applicants, regardless of their race, sex, disability, religion/beliefs, sexual orientation or age

Type:
Contract
Start Date:
07/10/2024
Contract Length:
N/A
Job Reference:
Req/658171CSA_1725465941
Job ID:
222269498

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