College Services Advisor 
 

Reference number: JR(phone number removed)

Location: Nottingham

Working pattern: Full Time, 37.5 hours per week

Contract Type: Permanent

Number of roles: 1

Salary: £24,000 per annum 

We are looking for a College Services Advisor to join our team. 

As a College Services Advisor, you will be responsible for supporting the day-to-day functions of the team to ensure the effective and efficient administration of all processes and procedures. 

This is an excellent opportunity for an enthusiastic Customer Service expert, who is looking to expand their skills and build their career with an industry leader. 

College Services Advisor  - What you’ll bring to the role 

• Ability to deliver excellent customer service skills.

• High level/good of verbal and written communication skills.

• Strong interest in working in education and in particular international students.

• Confident with IT, in particular Microsoft Excel.

• Excellent organisational skills and the ability to manage time effectively.

• Willingness to work flexibly.

• Experience of working as part of a team to achieve goals.

• Attention to detail.

• Ability to take initiative.

• A strong commitment to Equality, Diversity and Inclusion.

College Services Advisor  - What we do 

 
Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.  

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities. 

College Services Advisor  - What we offer 

As well as a competitive salary and paths for career progression, we offer a comprehensive benefits package that includes: 

• *28 days annual leave with the option of purchasing up to 5 additional days at certain times of the year

• Big discounts on Kaplan courses for you and your family

• 24/7 confidential helpline providing counselling and other support services 

• Company pension contributions 

• Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels 

• Medicash Health Cash Plan 

*Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time.