We are currently recruiting on behalf of a leading university for an experienced Facilities Manager. This is an exciting opportunity to manage essential operations within a renowned academic institution that specialises in a range of academic disciplines.

The Role
As the Facilities Manager, you will oversee a wide range of services, ensuring that day-to-day operations run smoothly. Your role will be crucial in managing helpdesk services, reception, security, site services, and switchboard functions. You will also take responsibility for maintaining high standards across all facilities, contributing to the overall experience for students, staff, and visitors.

Key Responsibilities:

• Managing helpdesk, switchboard, and front-of-house operations.
• Overseeing the security team, including access control, CCTV systems, and key management across all university sites.
• Implementing and maintaining service-level agreements (SLAs) with contractors and suppliers, ensuring performance targets are met.
• Financial management of facilities contracts, including budgeting and expenditure reporting.
• Developing and managing operational procedures to ensure the efficient running of all services.
• Supporting the Estates team with project delivery and participating in emergency planning, disaster recovery, and business continuity initiatives.

Essential Requirements

• Minimum of 3 years’ experience in a similar Facilities Management role, specifically within a university or higher education environment.
• Proven track record of managing helpdesk, security, and reception services in a university setting.
• Strong financial management skills, with experience in budget preparation and control.
• Excellent communication, leadership, and organisational skills, capable of managing multiple teams and services.
• IT proficiency, particularly in MS Office applications.

Important: University experience is essential for this role. Candidates without prior experience in a university or higher education environment will not be considered.

Benefits Include:

• Competitive salary of up to £60,000 per annum.
• 30 days annual leave, plus public holidays and university closure days.
• Flexible working arrangements, including part-time or job-share options.
• Access to a competitive pension scheme of up to 18% employer contribution.
• On-site leisure facilities and other employee perks.

If you meet the essential university experience criteria and are ready for a new challenge, apply now.

Note: Applications will only be considered from candidates with relevant university experience.