Customer Service Administrator

Posted a week ago by Mixxos Group

Location:
MK9, Milton Keynes, Buckinghamshire
Salary/Rate:
£23,000/annum

Job Title: Customer Service Administrator
Salary: £23,000/£12.63ph
Hours – 9.00am – 5.00pm – 35 hours a week
Location: Central Milton Keynes

We are recruiting an Administrator to join our client who are an employer of choice in Milton Keynes.  If you are a confident Administrator, or looking to make a move into a commercial environment and utilize your skills, then this is the role for you.  

The role will be to provide administration support to the membership services team by managing busy inbox’s and responding directly or forwarding to the appropriate team.

Key Responsibilities for a Customer Service Administrator:

  • Categorise inbound emails and webform enquiries
  • Identify returned post and emails updating contact details to support database cleansing
  • Support the advisory teams with administrative tasks, data cleansing and producing letters where needed
  • Complete access requests

Essential Skills for a Customer Service Administrator:  

  • Excellent attention to detail
  • Confident communicator
  • Ability to take the initiative and prioritise own workload

Benefits for a Customer Service Administrator:

  • Excellent holiday entitlement – starting at 24 days plus bank holiday
  • 35 hour working week and no weekends
  • Company contributed pension scheme
  • Offer of hybrid working after probation
  • Training & development opportunities
  • Private medical Insurance
  • Generous benefits scheme – flexi benefits scheme

You will be part of a working environment that is friendly and supportive, treating everyone with respect.  The organisation are diverse, employing skilled and motivated people from all backgrounds and helping them to reach their full potential, through training and development.

If you feel you can be a good fit for this role, then please apply here.
 

Type:
Permanent
Start Date:
ASAP
Contract Length:
N/A
Job Reference:
SB1
Job ID:
222296700

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