Job Purpose:  

The Building Fabric Technician is a multi-site role offering building fabric maintenance services across a range of disciplines aimed at keeping services and costs in-house. There work includes a mix of PPM and reactive building fabric works internally and externally to include:  

Building  

• Roof - repair roof leaks, gutter and gully repairs and replacement   
• Brickwork – repairs to walls  
• Floor – repair and replacement of vinyl and ceramic tiles  
• Car Park / yard works  

Fabric  

• Install and repair internal cladding, wall tiling, doors, protection works, office workstations, signage, carpentry, plastering and general shop fittings.  
• Painting and decorating  
• Carry out minor painting repairs.  
• Plumbing and drainage  
• Replace toilets, sinks, drainage lines and sanitary units and panels.  
• Repair leaking taps and washers.  

Joinery  

• Wall, floor, and associated fittings repairs.  
• Ironmongery and hardware repairs and replacement.   

Planned Maintenance  

• Roller shutters – annual PPM and reactive repairs  
• Trolley bay – bi-annual PPM  

Key Accountabilities  

- Attend training courses as and when necessary, by the company.   

- To carry out minor alterations and installations within the individual’s technical competence in accordance with current specifications agreed with M&S.  

- Complete all necessary PPM’s and reactive maintenance schedules within agreed timescales and to ensure all necessary paperwork is completed accurately and as required.  

- Carry out all tasks in accordance with specific KPI’s.  

- Responding promptly and positively to service call requests from the Helpdesk and to assess the requirements of the job and carry out repairs as necessary.  

- Monitor and update the Mercury system including live job updates.  

- Prioritising and completing minor maintenance and repair work to agreed timescales.  

- Ability to maintain/repair a range of building fabrics and ground works, to recognised standards whilst working with minimum supervision.  

- To liaise with project teams on store alterations, modernisations, and other relevant works.  

- To identify non-repairable issues and promptly advise the AMM of findings, with recommendations regarding suitable alternatives. 

- Although aligned to an area for the purpose of PPM completion there may be times that the BFT may be required to attend other sites to carry out work.  

- Support other City technicians/teams with any major or minor maintenance work.  

- Comply with the company policies and procedures.  

- Complying with the company Health and Safety Policy at all times.  

- Complete all mandatory online training and Evolve modules.  

- Represent the company in a professional manner at all times and develop a good working relationship with City and client colleagues.  

- Work with company and client colleagues to ensure laid-down standards of quality are maintained at all times.  

- Ensure that all costs are approved.  

Financial Responsibilities:   

- To carry out work in the most cost-efficient manner. 

Knowledge, Skills and Abilities:  

- Educated to GCSE / Standard Grade level as a minimum.  

- Level 2 NVQ General Building Operations or similar is essential   

 - A valid CSCS is essential.  

- Level 2 Diploma in Construction Skills Bench Joinery, or a Level 2 Extended Diploma in Site Carpentry is desirable.  

- Level 2 NVQ in Painting and Decorating is desirable.   

Specific Knowledge:  

- Previous experience in shopfitting or building maintenance is required.  

- Ability to maintain and repair a range of equipment.  

- Quality of repairs and maintenance.  

- Speed and efficiency of work.  

- Problem Solving.  

- Good PC Skills – iPad.  

- Full driving license.   

Behaviours:  

- Helpful/professional manner.  

- Customer focused.  

- Self-motivated.  

- Flexible approach to your work is an essential requirement.  

- You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.