Sales Account Administrator

Oldbury

Permanent Opportunity

Salary: £25,000 to £30,000 dependent on experience.

Hours of Work: Monday to Friday

We are seeking an experienced Sales Account Administrator to join our clients long-established manufacturing business specialising in producing stainless and carbon steel tubes. The ideal candidate will serve as a point of contact for customers with enquiries, orders, and delivery requests and will play a key role in providing clients with high quality customer service and contributing to supporting the organisation.

PRINCIPLE DUTIES AND RESPONSIBILITIES

• Process orders via email or phone.

• Formulate quotations and follow up in an adequate time frame.

• Check data accuracy in orders and invoices.

• Book in deliveries with clients and manage delivery schedules.

• Contact clients to obtain information or answer queries.

• Liaise with various departments to maintain effective communications throughout the business.

• Complete stock transfers.

• Maintain and update sales and customer records.

• Communicate important feedback from customers internally.

• Visit clients with the BDM to establish and develop relationships.

SKILLS/ATTRIBUTES REQUIRED

· Educated to GCSE level or equivalent with a C grade pass in Maths and English.

· Experience in the steel industry - tube is desirable but not essential.

· Experience with the use of SAP system advantageous.

· Proficient in the use of Microsoft packages.

· Excellent attention to detail and organisational skills.

· Methodical approach.

· Excellent written and verbal communication skills.

· Strong relationship building skills.

· Must be computer literate.

· Good level of interpersonal skills.

· Ability to multitask and prioritise tasks effectively.

· Ability to make decisions.

· Ability to use initiative.

· Problem solving capability.

· Ability to implement and ensure compliance with company policies and procedures.

· High level of honesty and integrity.

Company Benefits

· 23 days holiday & 8 public holidays

· Death in Service

· Company Pension Scheme

· Medicash – Health cash plan

· Free Parking

Due to the ever-changing nature of business a degree of flexibility must be maintained. Please do not view this as a complete list of your duties, you will be required to perform other activities that fall within your capabilities as directed by management.

To apply for this fantastic opportunity, email your CV NOW!

Concept Resources are an equal opportunities’ employer.