PORCELANOSA, a global leader in the innovation, design, manufacture and distribution of Tile, Kitchen, and Bath products, endeavors to be the industry leader by providing trendsetting cutting-edge designs of unparalleled beauty and refinement, uncompromising quality, technologically superior products and dependable services to its clients. Through a dynamic company owned and independent distribution network,
 
Porcelanosa was founded over 45 years ago in a small village by the Mediterranean Sea in Castellon, Spain. Since then, we have been providing architectural and design solutions to consumers and the A&D community with unparalleled innovation, quality, and service. Porcelanosa has experienced incredible growth over the years and today our global presence extends to over 140 countries through more than 400 company owned showrooms, distribution centers and an extensive network of independent distributors and retailers.

This role supports the national housebuilder, trade & contract, after-sales functions, and retail showrooms for Porcelanosa. As a member of the merchandising team, you will primarily assist the trade department, ensuring timely and efficient resolution of customer complaints. You will also play a key part in maintaining the high standard of our retail showrooms, ensuring product displays are correctly presented and well-maintained across your allocated region. Additionally, you may be required to assist in the warehouse as needed to support overall operations.

Key Skills and Responsibilities:

• Removal and refitting of product displays across the allocated region
• Assembly of tile boards and fittings
• Installation of cistern internals, WC hinges, seats, etc.
• Accurate installation of Porcelanosa products
• Fault diagnosis and troubleshooting
• Jet repairs (after System Pool training)
• Tiling and basic repair work (after training)
• Correct application of products during fittings
• Any reasonable tasks requested by the Commercial Manager
• Ensuring retail shelves are stocked and displays are appropriately presented

• Enthusiastic and self-motivated
• Ability to work independently and meet tight deadlines
• Strong attention to detail and problem-solving skills
• Self-reliant and disciplined, able to handle various tasks with minimal supervision

Education and Qualifications:

• Literate and numerate
• Full, valid driving licence required
• NVQ Level 2 in Wall and Floor Tiling (preferred but not essential)

Benefits:

• 20 days holiday allowance plus statutory bank holidays
• Staff discount on all Porcelanosa products for personal use
• Company van (TBC) and free on-site parking