The ACC Liverpool Group operates the city's waterfront event campus – the interconnected M&S Bank Arena, ACC Liverpool and Exhibition Centre Liverpool - as well as ticketing agency Ticket Quarter and the Pullman Liverpool Hotel. 

Playing a leading role in shining a spotlight on Liverpool, we have successfully staged a wide array of national and international events, including the Eurovision Song Contest last year and in 2024, we will host Labour Party Conference in addition to a packed programme of entertainment and business events.

Company Benefits

We are an award-winning, world-class venue and our people are at the heart of everything that we do. Recognition and reward are of huge importance to us at the ACC Liverpool Group, and just some of the benefits staff can enjoy include:

• An enhanced holiday scheme starting at 24 days + bank holidays, which increases with length of service
• An excellent local government pension scheme, whereby the employer’s contribution is currently set at 14.1%
• Medicash - Access to a premium health care policy, including contributions towards a wide range of medical costs, such as dental and optical and staff discounts
• EAP – Employee Assistance Program 
• An excellent sickness pay scheme
• Free onsite parking right in the heart of Liverpool city centre
• Agile working – hours can be flexible
• Flexible working – part time working will be considered
• Hybrid working – working from home and on site
• Enhanced maternity, paternity and adoption leave schemes
• A dedicated wellbeing strategy to support all employees
• Discounted tickets to some events
• Staff socials

An exciting opportunity has arisen for an experienced Health, Safety, and Quality Assurance Business Partner on a permanent full-time basis, reporting into the Head of Health, Safety, Risk, and Compliance.

The successful candidate will play a starring role in continually improving our Health and Safety Management System, as well as helping us shape and deliver our Quality Management Framework (QMF), working across our stunning waterfront events campus.

In this role the successful candidate will be responsible for coordinating both our Business Improvement Process and Master Audit Schedule, therefore must have experience of working either in an integrated management system or working within ISO’s 9001, 14001, or 45001.

The successful candidate will also be responsible for leading our company-wide document control process, in line with our QMF and in association with our Head of Production and IT, ensuring accurate and controlled documents are stored on the intranet.

The successful candidate will partner with all our colleagues including line managers and heads of department in the provision of communicating, embedding and continually improving our Health and Safety Management System.

They will also take the lead on some more significant incident / close call investigations and monitoring reports made via a cloud-based reporting tool.

This role is integral to embedding our safety culture and is a key player in our growing Health, Safety, Risk, and Compliance Department. They will help raise the profile of quality, health and safety management and work in partnership with all our colleagues and departments to help the business continually improve.

This role will enable us to safely deliver high quality events and services across our waterfront campus and beyond, therefore positive and energetic enthusiasm about health, safety, and quality management practices is essential, helping to inspire and guide our people to a safer tomorrow.

There will be some evening and weekend working at events with this role.

The successful candidate must have:

• Experience of working in Occupational Health and Safety and providing H&S advice and support to dynamic businesses
• A Level 3 qualification in Occupational Health and Safety (e.g. NEBOSH National General Certificate/ IOSH Level 3 Certificate in OSH Principles and Practice etc.)
• Membership of IOSH (TechIOSH) and/or IIRSM (AIIRSM) with good evidence log of CPD
• A Level 3 qualification in Internal Auditing / Inspection or similar internal auditor certification for ISO9001 or ISO45001
• Experience of working in an organisation with an integrated management system / (phone number removed) accreditation/s
• Experience in using Microsoft365 including SharePoint, Microsoft Lists, Outlook, Word, PowerPoint and Excel
• Passion for quality, health and safety management

Ideally the successful candidate would also:

• Be experienced in assisting with the development of business assurance reports to senior managers and non-executive directors
• Have experience of developing H&S policies and arrangements
• Have experience in company risk management
• Have worked in stadiums, arenas, attractions or hospitality in a safety/ operational management role
• Have experience of implementing data protection / GDPR regulations

If you have drive, passion, ambition and wish to play a part in The ACC Liverpool Group’s continuing success story, this could be just the job for you.

Equality, Diversity & Inclusion

The ACC Liverpool Group know the value of having a diverse and representative team across our organisation. We promote equal opportunities and are committed to having an inclusive work force where everybody feels respected, are treated fairly and diversity is celebrated. As such we strongly encourage and welcome applications from suitably qualified candidates from all members of the community regardless of age, disability, gender reassignment, marriage and civil partnership, race, religion, belief or sexual orientation.

Closing Date: 21 October 2024

Please note, we may close this vacancy before the stated closing date if we receive sufficient applications for the position. Therefore, if you are interested in this position, please submit your application form as soon as possible.