Are you a detail-oriented, bilingual professional looking for a new challenge?

We are looking for a dynamic Administrator to join well-established team and support the administrative needs of their sales department. This exciting role will work closely with the UK, German, Swiss, and Austrian sales teams, making fluency in both English and German (written and spoken) essential at a business level.

This position will involve a variety of responsibilities, including data entry, order processing, and coordinating international deliveries. You will also handle logistics and prepare shipment paperwork, ensuring smooth operations and excellent customer service.

Key Responsibilities:

• Act as the first point of contact for international accounts and internal teams
• Process customer orders and assist the sales team with accurate data entry
• Arrange transport and manage delivery logistics within the UK and internationally
• Handle telephone enquiries, offering professional and courteous responses
• Compile reports and maintain accurate records and documentation
• Suggest and implement improvements in administrative procedures
• Provide exceptional customer service, resolving issues efficiently
• Assist with ad-hoc administrative tasks as required

What We’re Looking For:

• Fluency in German and English (spoken and written) is essential
• Previous administrative experience
• Impeccable attention to detail
• Strong time management skills with the ability to work under pressure and meet tight deadlines
• Excellent organisational and communication skills
• A proactive, ‘can-do’ attitude with a professional telephone manner

If you are self-motivated, thrive in a fast-paced environment, and have a passion for providing exceptional customer service and administrative support, we’d love to hear from you!