Referrals Administration Coordinator

Posted 4 days ago by Belmont Recruitment

Location:
OL16, Rochdale, Greater Manchester
Salary/Rate:
£19.26/hour

Belmont Recruitment are currently looking for a Referral and Information Coordinator to join Rochdale Council's Early Help and Safeguarding Hub on an initial 6 month temporary contract. This is a full-time role working 37 hours per week, Monday to Friday.

The Role:

The Early Help and Safeguarding Hub (EHASH) is the front door team of Rochdale’s Early Help Support and Children’s Social Care. All referrals that require a more complex early help support or have a safeguarding concern will enter through the ‘front door’ of EHASH. The team review and process early help and safeguarding enquiries and referrals and work to identify the most appropriate level of support required.  RICs are a vital part of the team in ensuring that EHASH functions at its best at all times.

The role of the RIC includes creating contacts and ensuring all information is recorded on contacts as directed by the Team Manager and the gathering of information ensuring history, relationships etc are accurate to allow clear and accurate decision making and triage to take place on all contacts.

Additionally you will be involved in gathering information for  different meetings such as High Risk Domestic Abuse meeting, children missing from home, Encompass referrals to name a few.

Requirements:

  • Previous experience of working in a senior level administration role within Children's Services
  • Experience of dealing with referrals and requests for care services
  • Ability to confidently liaise with multi-agency professionals via telephone and email
  • Excellent attention to detail with the ability to maintain accurate records

Please apply with an up to date CV as soon as possible if this role would be of interest to you!

Type:
Contract, Temporary
Start Date:
ASAP
Contract Length:
6 months
Job Reference:
CP/1110Rochdale
Job ID:
222475996
Applications:
Less than 10

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