MS509 – Contract Manager (Hard Services FM)

Location: Oxford / Abingdon / M4 Corridor

Salary: £45,000 - £50,000 per annum + vehicle

Overview: First Military Recruitment are currently seeking a Contract Manager on behalf of one of our clients. The successful candidate will normally work 40 hours per week, Monday to Friday. However, some flexibility is required.

Applications from ex-military personnel are encouraged but all applications will be given due consideration.

Duties and Responsibilities:

• Ensure all legislative requirements are adhered to.
• Customer liaison, including meeting clients and ensuring enquiries are promptly processed and responded too.
• Meeting SLA and KPI requirements, keeping clients updated on projects and works.
• Carrying out site visits in response to enquiries, this will include requesting information, liaising with contractors, assessing any risks and obtaining sufficient information to ensure that quotations can be raised.
• Ensuring quality, safety and environmental processes are followed.
• Management of the review and issue of risk assessments, method statements and work permits, as required.
• Monitoring of all active jobs ensuring planning and escalations are in place as required systems are updated.
• Collate and prepare operational and performance data as required for the business and Client reports.
• Assistance with management and leadership of the property services team as required including overseeing the allocation of work, attendance and performance management, motivation and the provision of advice and support to the team as required.

Skills and Qualifications:

• Minimum of 5 years’ experience of Contract Management for Hard Services within the FM industry.
• Technical background in M&E preferred.
• Ability to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills.
• Attention to detail and high level of accuracy.
• Ability to confidently communicate across all levels of the business.
• A determined individual with high standards.
• Ability to work effectively as an individual.
• A desire to develop as an individual, willing to embrace new challenges.
• Good knowledge of Microsoft Office.
• Awareness of CAFM systems.
• Experience in managing KPI contracts.