Contracts Manager - Electrical 
Social Housing 

£40k-£60k

Job Purpose: To efficiently manage contracts from inception to final account settlement, ensuring adherence to safety regulations, work policies, and electrical standards while delivering exceptional customer service to clients and residents.

Main Responsibilities:

• Oversee day-to-day management of contract services, both reactive and planned preventive maintenance.
• Lead, support, and develop team members to maintain high professional standards and ensure project delivery on schedule.
• Foster collaborative relationships with clients to ensure excellent customer service.
• Manage all aspects of accurate pricing, including quotations, reviewing works, and invoicing.
• Procure materials required for contracts and ensure compliance with legal and regulatory requirements.
• Supervise and train less experienced staff, conduct performance appraisals, and set objectives.
• Stay updated on new laws, regulations, and contract trends that may impact business goals.
• Monitor expenditure and report regularly to line manager.
• Review contract management methods, systems, and procedures for opportunities to improve efficiency.
• Engage with clients in specifying and delivering works and obtain feedback on engineer activity and work delivery.
• Communicate the company's commitment to excellent service to customers.
• Ensure accurate invoicing and oversee compliance with health, safety, and environmental policies.
• Fulfil any reasonable requests from senior management to support service delivery.

Experience & Skills:

• Minimum three years' contract management experience, preferably in the public sector.
• Strong knowledge of fire safety regulations, with FIA and BAFE qualifications preferred.
• Proficiency in Microsoft Outlook, Excel, and Word.
• Strong presentation, leadership, and management skills.
• Effective team management and problem-solving abilities.
• Excellent planning and organizational skills with the ability to adapt to changing priorities.

Salary and Benefits:

• Competitive salary based on experience (PAYE).
• 23 days holiday per year, with the opportunity to accrue additional days up to 25.
• Option to sell back or carry over excess holiday days.
• Additional days off for Christmas Eve and New Year's Eve if they fall on a weekday.
• Enrollment in the government pension scheme.
• Company vehicle and fuel card as needed.
• Provision of company phone and tablet.
• Flexible working arrangements.
• Opportunities for development and progression.
• Employee wellbeing focus with access to an anonymous external support line.