What you’ll bring to the team

Location: Chessington World of Adventures Resort Leatherhead Road Chessington Surrey KT9 2NE

Here at Chessington World of Adventures we are recruiting for a Resource Planner to join our Central Planning team!

Reporting to the Central Planning Manager you will assist in the formulation of operational resourcing plans for the resort, in-line with demand-based scheduling, whilst exceeding both Revenue Per Customer (RPC) and Guest Key Performance Indicator (KPI) targets.

You will work closely with key department stakeholders across the business to ensure that the timely provision of all resourcing and rota needs are met, so that they allow for the safe and efficient operation of the resort at all times.

This is a vital role within the Central Planning Team as the resort looks to resource plan based on a customer demand approach ensuring that both staffing efficiencies and productivity are delivered.

The position is full time, permanent, averaging 40 hours pr week, working 5 days out of 7, including evenings, weekends and bank holidays as required by the business.
 

Qualifications & Experience

• Have an enquiring and analytical mind, in order to overcome any resourcing issues, ensuring that the delivery of service is not compromised
• Continually look for ways to improve the efficiency of resourcing across the Resort 
• Able to work in a fast-paced environment and being able to prioritise effectively

Benefits

• A competitive hourly rate of £11.61 per hour
• 28 days holiday (including bank holidays)
• ‘Enjoy the Ride’ Merlin Annual Passes - 6 in total per year, 1 for you, plus 5 to gift to loved ones!
• Merlin Magic Pass - 20 free tickets for you, your family and friends to enjoy all of our Merlin Attractions across the world rising to 40 after a year’s service
• Company bonus
• Private pension scheme
• 40% discount online off LEGO
• 25% discount in our on-site retail shops and restaurants
• Ongoing training and development opportunities
• Plus, many more…