Business Centre Manager - Recruitment Agency

Competitive base salary + bonus & car allowance

Belfast

Are you an experienced recruitment manager or team leader looking for the next step in your career? Do you want a clearly defined career pathway? If you have answered yes to those questions, you need to keep reading this advert!

Life as a manager at Brook Street is seriously rewarding - both emotionally and financially. Our business is crammed full of experts with decades of experience, balanced by a plethora of new stars. And you could be one of them! As a Branch Manager you'll receive unparalleled training and support, whilst having the opportunity to be part of a journey - building and establishing our presence via new markets and approaches.

Core Role Responsibilities

• Produce and execute a strategy for planned branch growth with the Area Operations Manager
• Maintain and develop relationships with existing and new clients through regular and structured contact to establish on-going business needs and maximise business potential
• Responsible for a team of consultants, maintaining a positive and supportive environment on a day-to-day basis
• Provide on-going coaching and support for each consultant
• Monitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a team
• Demonstrate a 'Role Model' commitment to self-development, creating a culture of learning and self-development in the branch

New Business Development

• Produce and execute a strategy for planned branch growth with the Regional Operations Manager
• To identify potential business opportunities through local research and monitoring or competitor activity
• Develop and maintain business relationships with appropriate client contacts
• through a structured approach to sales visits and marketing
• Maximise the new business performance of the branch consultants through the effective targeting and monitoring of sales activities with a focus on core activity
• Ensure sufficient marketing and branch activity to meet potential demands

Maximising Existing Business

• Maintain and develop relationships with existing clients through regular and structured contact to establish on-going business needs and maximise business potential
• Conduct regular quality assessments to include quality of service and temps/or applicants to all clients
• Address any issues in a timely manner and identify solutions with relevant parties keeping regular face-to-face contact

Manage Performance

• Responsible for a team of consultants, maintaining a positive team on a day to day basis
• Manage the performance for each branch consultant, conducting regular
• performance reviews and taking action when appropriate
• Manage staffing levels within agreed budgets. Ensure succession planning in place through effective recruitment in conjunction with Regional Operations Manager

Training and Development

• Devise an individual training and development plan for each consultant and maintain regular reviews to evaluate measures to assess the effectiveness of the training
• Provide on-going coaching and support for each consultant
• Implement effective team building and motivational ideas for the team
• Demonstrate a 'Role Model' commitment to self development, creating a culture of learning and self-development in the branch

Compliance

• Ensure compliance with company, client and legislative requirements including the signing off of applicant files and referencing
• Support and train branch consultants to ensure compliance is adhered to at all times
• Maintain accurate client and applicant data using company system
• Ensure an effecting filing system for paper based documents
• Comply with the Company's Business Ethics and standards of excellence
• Prepare for and co-operate with regular branch audits to ensure compliance

Financial Results

• Monitor, prepare and communicate financial and performance targets expected and actual performance achieved both as individually and collectively as a team
• Prepare monthly and annual branch forecasts in liaison with Regional Operations Manager
• Adhere to corporate expectations in relation to minimum fees and margins
• Identify and advise in action areas likely to affect branch profitability

The benefits

• A tailored programme for your learning and development
• A clearly defined career pathway with achievable promotion criteria
• A generous bonus structure paid both monthly and quarterly
• Huge money-earning potential and career progression opportunities
• Uncapped bonus scheme
• Future leaders programme for high performers
• A global organisation offering a variety of progression opportunities
• Lunch clubs, annual target-hitters trip, and other team competitions
• A family environment with a thriving team spirit
• 24 days' annual leave (rising with service) plus your birthday off
• Work the ethical way - join a business that has been named one of the world's most ethical for thirteen years running!
• Generous company benefits including private healthcare, employee discounts and many more
• Hybrid working options

Interested?

Click apply, submitting an up-to-date CV. We look forward to hearing from you.