Receptionist (Front of House)
Oxford, OX2
Temporary
Monday to Friday 08:30-17:30
£11.44 per hour


About this Receptionist / Front of House role
This is a role supporting the centre manager as front of house, in the day to day running of an established business centre based in Oxford. Alongside delivering excellent customer service to centre users both front of house, on the telephone and via digital communications.

Key duties
General reception duties including administration and business support tasks, including capture of billings and invoicing
Conducting viewings to potential clients of the centre's facilities, ensuring correct questioning is used to help sales team with next steps
Ensuring the site is kept safe and compliant in line with policies and procedures, identifying issues and risks to the general manager
Delivering a high level of customer service to existing users, for example answering queries
Managing centre standards to the highest level
Conduct pre-event inspections of meeting rooms and show offices
Overseeing the resolution of maintenance issues and ensuring the centre's standards are maintained
Managing accident book and reporting of all incidents in line with legislation
Coordination of contractors when on site carrying out work
Maintaining up to date knowledge of GDPR and ensure the business follows mandatory legislative requirements


The qualities required for this Receptionist / Front of House role:
Excellent customer service skills & experience
Great organisational skills and the ability to work independently
A confident, professional and friendly telephone manner
A natural problem solver
Have a good working knowledge of Microsoft Office 365 (Word, Excel and Outlook)


Qualifications:
Have a minimum of grade 'C' GCSE in English and Maths or relevant experience in similar role

Benefits:
Free parking

Immediate start for the right candidate therefore, for more information and to apply for this role, please submit your CV.