Role: Receptionist

Location: Worcester

Days/Hours: Thurs- Fri, 8:30am - 5pm

Hourly Rate: £12.50

Job Overview:
Wright Staff is seeking a friendly, professional, and organised Part-Time Receptionist to join our team in Worcester. As the first point of contact for clients, candidates, and visitors, the receptionist plays a crucial role in creating a welcoming atmosphere and ensuring the smooth operation of our front office. This role is perfect for someone looking for flexible part-time hours in a dynamic recruitment environment.

Role:

• Thursday and Friday 0830hrs-1700hrs plus 8 weeks annual holiday cover
• 30mins unpaid break per day
• Statutory holiday pro rata with one day extra holiday per 12 months service

Key Responsibilities:

• Greet and welcome visitors in a friendly and professional manner.
• Answer and manage incoming phone calls, directing inquiries to the appropriate departments.
• Ensure the reception area is tidy, presentable, and well-maintained at all times.

Client & Candidate Support:

• Assist candidates and clients with general enquiries, whether in person, over the phone, or via email.
• Provide relevant information to walk-in candidates regarding job vacancies and the recruitment process.
• Distribute necessary forms, brochures, and paperwork to visitors.

Scheduling & Coordination:

• Manage the office calendar by scheduling meetings, interviews, and appointments.
• Coordinate with recruitment consultants to ensure smooth interview scheduling and communication.
• Notify consultants of any candidate or client arrivals and facilitate meetings.

Administrative Support:

• Handle basic administrative duties such as filing, photocopying, and data entry.
• Assist with the preparation of documents and reports as needed.
• Distribute incoming mail and manage outgoing mail and courier services.

Database Management:

• Maintain and update the company's contact database with candidate and client information.
• Support the team with updating records and ensuring compliance with GDPR requirements.

Office Supplies & Inventory:

• Monitor and order office supplies as needed, ensuring that the office is fully stocked.
• Assist with managing inventory for office equipment and coordinating any necessary maintenance or repairs.

Key Skills & Requirements:

• Previous experience as a receptionist or in a customer service role is preferred.
• Excellent communication skills with a friendly and professional phone manner.
• Strong organisational skills, with the ability to multi-task and prioritise tasks efficiently.
• Proficient in MS Office, including Word, Excel, and Outlook.
• Ability to work independently and as part of a team in a fast-paced environment.
• Attention to detail and accuracy in completing tasks.
• Positive attitude with a strong customer service focus.

Why Join Wright Staff?

• Work with a supportive, close-knit team in a dynamic recruitment environment.
• Enjoy flexible, part-time hours that fit around your schedule.
• Opportunity to develop your administrative skills in a growing company.
• Competitive pay and a friendly, welcoming workplace.

Job Type: Part-time
Pay: £12.50 per hour
Expected hours: 16 per week

Benefits:

• Company pension

Schedule:

• 8 hour shift
• Holidays
• Monday to Friday
• Overtime

Education:

• GCSE or equivalent (preferred)

Experience:

• Customer service: 1 year (required)
• Administrative experience: 1 year (required)

Language:

• English (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Expected start date: 01/11/2024