About Haringey

Haringey is a fantastic place to live and work – the world in one borough. A place brimming with creativity, personality, radicalism, and community. It is a place where we stand up for each other. A place that is proudly distinctive. We’ll be celebrating all this and more as the “rebel borough” when we are the 2027 London Borough of Culture.

Our history champions change-makers and everyday rebels; revelling in our differences, battling discrimination, championing equality, and doing things our own way. Haringey’s people are a huge asset, with knowledge, expertise, and passion. Our staff members embody our organisational values: Caring, Creative, Courageous, Collaborative and Community-focused. These values keep us looking forward, ambitious for the future, and continuously striving to do our very best for all of our residents.

About the role

Haringey Pension Fund are looking for the right candidate to join our team in delivering a comprehensive and efficient pensions administration service.

As a Pensions Officer you will be expected to carry out the end-to-end pensions administration for Haringey Pension Fund LGPS members in a timely manner and to effectively operate in a customer-focused service, dealing with all types of pension administration enquiries including correspondence, telephone and in person giving appropriate guidance or assistance.

We are looking for enthusiastic and customer focused individuals to join our Pensions Administration Team.

You will be responsible for administering the Local Government Pension Scheme (LGPS) by processing case work, responding to member queries via the phone/email/face to face and delivering an excellent service to our members.

The Haringey Pensions team is an award winning administration team, recently winning the Pensions Administration Award at the 2024 LAPF Investment awards.

A team of 10 with a firm focus on providing an excellent service to our 27,000 members, we constantly strive for improvement within our function and being at the forefront of best practice.

Working for Haringey

At Haringey Council we are committed to creating a workplace culture where all our people feel valued, included, and able to be their best at work, and we recognise the benefits of a diverse workforce so welcome applications from all ethnicities and communities so that we continue to make a difference to our residents and community. 

Our benefits package includes a leave entitlement up to 31 days + bank holidays, potential hybrid working opportunities, health and wellbeing support, a generous local government pension scheme and a range of discount schemes across leisure and culture that provide both financial and money-saving discounts.

Please note: we reserve the right to end this advert before the noted deadline if we receive sufficient applications. If you wish to apply for this role please ensure that you do so as soon as possible.

Additionally, we are aware that automated emails may end be diverted through to junk email folders.  Please continue to check these through the application process.  If you have any questions about the status of you application please contact (url removed)

About you

We are looking for someone with a strong pensions administration background (preferably in an LGPS fund) who has good attention to detail with tenacity and drive to complete a task.

A Team Player able to work openly and cooperatively with colleagues, but also able to operate under own initiative and be able to manage your time effectively, work to deadlines.

Someone who delivers and values a high level of customer service to provide the best member experience with a professional phone manner and excellent written communication skills.

You will have good IT skills and be comfortable using the Microsoft office package but be mainly proficient in Word, Excel and Outlook as well as experience using a pensions administration program and/or payroll.