Job Title: Senior End Computing (EUC) Technical Specialist

Salary: £51,930 - £54,129

Location: Barking

Remote working available, however the successful applicant must be available to attend the office in Barking as and when needed.

We are currently recruiting for a Senior End User Computing (EUC) Technical Specialist on behalf of our public sector client based in East London on a permanent basis.

The successful applicant will have a deep and current subject matter expertise and hands-on technical expert in the use of Active Directory/Azure AD, group policies, Microsoft SCCM, Intune, Windows Autopilot, Microsoft 365, Azure Virtual Desktop, Powershell Scripting, software packaging, Deep Freeze, Windows Client/Service Operating Systems, Windows registry, Zscaler and have the ability to pick up new technologies as they arise.

· The role provides day to day hands on delivery and support of Senior End User Computing (EUC) technologies, delivered and supported by IT services

· Responsible and accountable for all IT End User Computing (EUC) Technical activities for the Council and Arm's Length Management Organisations (ALMO) under the guidance of the EUC team leader - ensuring optimal and cost-effective IT tools are provided to promote business productivity

· Responsible for continuous review of complex IT EUC technologies, seeking to improve and increase user satisfaction and deliver an excellent user experience

· Complex management of essential IT EUC hardware and software estate, ensuring compliance, governance, version control and clarity of purpose and use

· Be part of the IT operations team, providing EUC-specific expertise, driving continual improvement to achieve and exceed both KPI and goals

· Managing relevant projects and BAU support activities

· Work with TDA/Systems/M365 leads participating in solutions designs, documenting and presenting these solutions at the weekly Technical Design Authority (TDA) meetings where required

· Proactively manage vendors, working closely with IT Procurement partner in the organisation, participate in vendor, product evaluation and selection for technologies

· Responsible for ensuring open incidents and requests are addressed according to SLA

· Management, analysis and review of process, and services within IT EUC service area, develop, maintain and deliver continuous improvement

Key knowledge, skills and experience:

· Experience of managing and provisioning EUC deployments in a large environment with expertise in End User Computing technologies including but not limited to: Active Directory/Azure AD, Group Policies, Microsoft SCCM, Intune, Windows Autopilot, Microsoft 365, Azure Virtual Desktop, Powershell Scripting, software packaging, Deep Freeze, Windows Client/Server Operating Systems, Windows registry, Zscaler

· Experience of provisioning EUC deployments in a large environment

· Experience of patching and security processes and techniques and best practice in applying patches to live systems and applications

· Experience of working collaboratively with internal IT teams including Service Desk, Networks, Systems and Applications, internal council or similar business partners, 3rd party suppliers, and project managers for the delivery of new projects and services

Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.

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