Salesforce Technical Consultant

Fully Remote or Hybrid

Up to £40,000 + benefits

The company

Our client stands as a foremost provider of cutting-edge technology solutions for the public sector, with a keen emphasis on harnessing cloud-based technologies. Their solutions are designed to enhance efficiency, accessibility, and transparency in public sector operations. The company is actively engaged in supporting organisations in their digital transformation initiatives.

The Opportunity

We are looking for an experienced Salesforce Technical Consultant with strong Salesforce platform experience who has previously worked on implementation projects. You should have hands-on experience with Salesforce, particularly with the (url removed) platform and be comfortable with both declarative (point-and-click configuration) and programmatic (coding) aspects of Salesforce.

As a Salesforce Technical Consultant, you will work directly with customers, third parties and other teams to deploy, configure and integrate the right blend of Apps built on the Salesforce platform and supporting technologies such as CRM, GIS and Document Management.

Your Roles and Responsibilities

• Customise and configure the product to meet customer needs; translate business requirements into technical solutions and advise on best practices.
• Improve customer experience by guiding them to provide necessary information for accurate system configuration.
• Deliver solutions that enhance efficiency and quality in customers' day-to-day work.
• Develop project documentation, training materials, and configuration templates, ensuring thorough documentation for team use.
• Guide customers through the implementation process, provide training and maintain regular communication to ensure stakeholder engagement.
• Analyse customer feedback to propose process and product improvements; present ideas to internal teams for potential implementation.

Your Skills and Experience

• Experience in configuring or developing business web applications.
• Strong understanding of data models, security models, and workflows.
• Proficient in custom code and integrations; working knowledge of JIRA, basic HTML, DBA skills, JavaScript, and frameworks (e.g., Bootstrap, AngularJS); experience with GIT is advantageous.
• Understanding of application architecture principles and design process experience.
• Strong customer service skills, with experience supporting either external customers or internal stakeholders.
• Excellent verbal and written communication skills.
• Highly organised and able to manage unexpected changes effectively.
• Self-starter, adaptable to new technologies, and willing to take the lead when necessary.

Desired Skills and Experience

• Hands-on experience with data analysis and/or migration.
• Proficient with Salesforce, particularly the (url removed) platform, in both declarative and programmatic aspects.
• Experience with configuring and working with cloud services (AWS, Azure, etc.).
• Understanding of the UK public sector structure and its various organisations.

Benefits 

• Private Medical Insurance
• Healthshield Cash Plan
• Life Assurance Scheme
• Group Personal Pension Scheme
• Holiday Trading Scheme
• Remote Working
• Personal Pursuits / WellBeing Allowance

The successful Salesforce Technical Consultant will play a pivotal role in the company and can look forward to an exciting career journey within the IT industry as a Salesforce Developer.

To apply simply send your CV and we will review it and contact you immediately.  Your Talent Solutions is a recruitment company that specialises in projects and programs.