Service Coordinator

OA are currently working with a successful, growing organisation who are currently looking to recruit an experienced Service Coordinator to plan and allocate reactive callouts of Field Engineers and prioritising engineer activities.

• Working Hours: Monday to Friday 08:30 – 17:30 (40-hour week)
• £25,000 - £27,000
• 21 days holiday
• Local parking
• Excellent growth within the company!

Service Coordinator – Key Responsibilities:

• Plan and allocate customer reactive callouts to the team of Field Engineers.
• Prioritising, scheduling and recording service engineer activities as well as logging all updates onto the system.
• Chasing any requested information as well as keeping customers and the team informed of any updates.
• Ensure the Service Desk telephones are promptly answered during all working hours.
• Receive incoming enquiries from customers via telephone, email etc.

Service Coordinator – Skills and Experience:

• Previous experience in maintenance services, logistics or scheduling engineers is essential.
• Must have a good knowledge of geographical locations within the UK.
• Computer literate, with experience in MS Office.
• Good attention to detail and excellent time management skills.
• Strong administration and coordination skills.

WGCCOMMPERM

Established in 1995, Osborne Appointments is an independently owned recruitment agency specialising in the supply of temporary, contract and permanent placements. OA are committed to placing the right candidate in the right job every time and pride ourselves in outstanding levels of Candidate Satisfaction

Thank you for your interest in this position. It is with regret that we are unable to respond personally to each individual application due to the high volume of CVs we receive on a daily basis. However, your application will be reviewed by one of our qualified consultants within the next 48 hours. If you do not hear from us within this time period, you have unfortunately been unsuccessful on this occasion