Chatbot Content Optimisation Specialist
Posted 6 days ago by esure Group
- Salary:
- £NEG
- Location:
- Glasgow,United Kingdom (3 miles)
- Job Type:
- Permanent
Plan, implement and optimise content within our help channels aligned to priorities set out by the Lead Product Owner – primarily chatbot, help articles and agent scripts.. Checking and amending content design to follow best practice and improve customer outcomes.. Develop deep … more