Technical Support Manager
Posted a week ago by Connexa Technology Limited
- Salary:
- £45,000 - £55,000/annum
- Location:
- Hemel Hempstead, Hertfordshire (7 miles)
- Job Type:
- Permanent
Lead, train, and manage a skilled technical support team, focusing on delivering customer satisfaction and support quality. Develop and implement effective support policies and best practices. Monitor service metrics and performance to ensure SLAs are consistently met. Conduct Root Cause … more