Remote Contract Quality Assurance jobs

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  2. Customer Service Centre Manager

    Posted 21/10/2024 by Thrive homes

    Remote job
    Salary:
    £43,100/annum Plus Benefits
    Location:
    HP3, Apsley, Hertfordshire (93 miles)
    Job Type:
    Contract

    Conduct quality assurance checks to highlight trends and identify performance and service improvements. Handle data analysis and the collation and input of key reports on a monthly and quarterly basis on contact performance and call quality checks. Escalate ongoing issues … more

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  3. Operational Manager - Long Term Planning Team

    Posted 16/10/2024 by Connect2Luton

    Remote job
    Salary:
    £26.70 - £27.77/hour
    Location:
    Luton, Bedfordshire (97 miles)
    Job Type:
    Contract

    The Operational Manager's role is to directly manage the social work team(s) and contribute to the effective leadership, quality assurance, risk management and safeguarding matters for Adult Social Care, supporting the senior management team in delivering good qualitymore

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