We are looking for a passionate and driven Learner Engagement Officer to help engage, enrole, and support the success of learners within our organisation. You will play a key role in creating a supportive and inclusive learning environment, building strong relationships with learners, and working collaboratively with stakeholders to ensure effective participation and development. This role is essential to promoting lifelong learning and ensuring learners can overcome any barriers to their success.

Key Responsibilities:

• Convert Learners: Replying to prospective learners that have expressed interest in one of the courses. 
• Drive Enrolment: Support the conversion of prospective learners into enrolled students.
• Collaboration: Work closely with the team to support the career development of learners.
• Information & Guidance: Provide high-quality information, advice, and guidance to learners.
• Documentation & Processes: Ensure the completion of accurate and high-quality documentation and processes.
• Recruitment Events: Organise and participate in recruitment events, open houses, and information sessions.
• Applicant Assessments: Conduct initial assessments of applicants and match them to employment opportunities.
• Learner Engagement: Maintain regular communication with learners to ensure they are informed, engaged, and supported.
• Placement: Ensure high-quality candidates are quickly placed into opportunities, supporting both learners and employers.

Qualifications & Skills:

• Experience working in a customer centric and target driven environment.
• Experience in a similar role.
• Excellent written and verbal communication, including presentation skills.
• Problem-solving skills and the ability to implement effective solutions.
• Ability to convert prospective learners into enrolled students.
• Ability to work under pressure, manage priorities, and meet tight deadlines as a team.
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook).

S Knights Recruitment are a specialist Employability and Skills recruitment agency. We recruit for Colleges and Training Providers across the UK.

Reference: DH4843

Salary: £24,000 to £26,000/year

Location: Birmingham