Care Coordinator

Location: Beckenham, Greater London, With travel to other sites.
Salary: £25,000 – £29,000 per annum DOE.
Contract: Permanent, full Time
Hours: 37.5 Hours per week with additional on call hours.

Benefits:

• 20 days paid holiday
• 8 days paid Bank Holiday
• Opportunity to earn bonus after successful probation period
• Opt-in work-based pension
• Full support, to enable you to do your job with confidence
• Opportunity for career progression, based on your career aspirations and your discussion with your line manager.
• Full induction provided.
• Training Opportunities
• Official car available

Youth Graces (UK) Ltd is an established provider of Domiciliary Care; we are registered by the Care Quality Commission (CQC).

The core service of YGL is to provide a safe and secure personalised care, home care, domestic assistance and short break services for our service user. We identify suitable skilled and experienced Health Care Assistants and Paediatric Workers who are able to meet your care support requirements.

We are inspired by our passion hence we have established our organisation to enable people with disabilities.

Care Coordinator - About the Role:

To provide community-based support to the Coordinating Team to deliver safe, well managed and responsive services to Youth Graces service users.    

Responsible for the completion of service user risk and needs assessments, care/support plans, reviews and medication documentation and collation of care notes as directed by the Coordinating Team.

Participate in the on-call service.

Working across all boroughs (Lambeth, Southwark, Bromley & Bexley).

Care Coordinator - Responsibilities:

• Liaising with and providing support to all care staff and service users and their families.
•  To liaise with partner agencies and members of the multi-disciplinary team involved with the service user to ensure the provision of integrated and safe services.
• To organise and attend Service User reviews, as directed by the Compliance Team
• To liaise with community-based staff daily to ensure the provision of safe and timely services for Youth Graces service users and to support staff in the field.
• To support the Compliance Team by carrying out spot checks on staff in the community and recording outcomes and support new staff in the community by assessing competencies.
• To support successful operation of quality control and Health and Safety systems.
• To respond to community-based emergency situations regarding service and staff information ensuring all records are up to date and accurate
• To ensure implementation of Youth Graces complaints procedure and respond to concerns and complaints effectively and report to the Registered Manager.
• To be aware of the need to protect service users from abuse
• Reporting any incidents, accidents or serious staff concerns to the Registered Manager and assisting in investigations.
• Supporting the on-call service to ensure it is adequately staffed and providing back up where necessary
• Being available to carry out care visits as and when the need arises as directed by the Coordinating Team.
• Attending regular training updates as requested and having a responsible approach to continual professional development.
• Undertake such other duties, training and/or hours of work as may be reasonably required, and which are consistent with the level of responsibility of this job.

Care Coordinator - About You – Personal Specification:

• NVQ or QCF Level 2 or 3 in Health and Social Care.
• Experience of working within the Care Industry.
• Previous experience in a supervisory role.
• Previous experience in a customer service role.
• Working knowledge of the Domiciliary Care sector, home care and surrounding regulations and legislation.
• Working knowledge of Peopleplanner and Care Planner.
• Good standard of education, literacy and numeric skills.
• Good IT skills and a good telephone manner.
• Excellent communication skills, able to maintain and develop professional relations.
• Experience matching carers with service users.
• Ability to remain calm under pressure.
• Ability to work on own initiative and as part of a team.
• Good planning and organisational skills.
• Flexible approach to working hours.
• Car owner and driver with clean driving licence.

This post is subject to an enhanced DBS check.

If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.

No agencies please.